Mean Time to Acknowledge (MTTA)
Mean Time to Acknowledge (MTTA): Time from alert to human acknowledgment.
Also known as: MTTA
Formula
MTTA = Average of (Acknowledgment time - Alert time)What It Tells You
On-call responsiveness.
Mean Time to Acknowledge (MTTA): Time from alert to human acknowledgment.
Also known as: MTTA
MTTA = Average of (Acknowledgment time - Alert time)On-call responsiveness.