Onboarding Engagement Score
Onboarding Engagement Score: Level of customer engagement during onboarding.
Formula
Engagement Score = Weighted average of engagement indicators (0-100)What It Tells You
Customer investment in onboarding success.
Onboarding Engagement Score: Level of customer engagement during onboarding.
Engagement Score = Weighted average of engagement indicators (0-100)Customer investment in onboarding success.