Employee Net Promoter Score (eNPS): Likelihood of employees recommending the company as a place to work.
Formula
eNPS = % Promoters (9-10) - % Detractors (0-6) Benchmarks
- Below 0: Poor engagement (investigate immediately)
- 0-10: Below average
- 10-30: Average (overall benchmark ~12-27)
- 30-50: Good, leading companies
- Above 50: Excellent
What It Tells You
Employee satisfaction and advocacy.
GASP Standard v1 · Last updated