Satisfaction Terms
CES (Customer Effort Score)
CES (Customer Effort Score): Average rating on ease of experience (typically 1-7 scale).
Used In
Related Terms
Other definitions in Satisfaction Terms:
GASP Standard v1 · Last updated
CES (Customer Effort Score): Average rating on ease of experience (typically 1-7 scale).
Other definitions in Satisfaction Terms:
GASP Standard v1 · Last updated